How do I use my Casino bonus?
Once a bonus is credited, it appears in your "Casino Bonus" balance. The system follows a "Cash First" rule:
Cash Balance: Your real money is always used first.
Bonus Balance: Once your cash balance is empty, your gameplay automatically switches to using your bonus funds.
What is the difference between Cash and Bonus balance?
Your account has two separate wallets:
Cash Balance: Consists of real-money deposits and cash winnings. You can withdraw this at any time.
Bonus Balance: Consists of claimed bonuses and winnings earned while playing with bonus funds. These funds are locked until wagering requirements are met.
Tip: You can check which balance was used for a specific bet by reviewing your Game History.
How do I withdraw a bonus? (Wagering Requirements)
You cannot withdraw bonus funds immediately. You must first complete the "wagering requirement" (betting the bonus amount a specific number of times).
How to progress: Place bets on eligible games. Each bet counts toward the total requirement.
Completion: Once the requirement is met, the bonus and any winnings automatically convert to Cash and become withdrawable.
To check your remaining wagering amount: When logged in, select menu on the top right corner and go to Bonus Info.
What are the maximum betting limits?
When playing with Casino bonus funds, you must stick to these maximum limits. Exceeding them may result in your bonus and winnings being forfeited.
Slots / Video Slots: Maximum $6.25 / equivalent per spin.
Table Games: Maximum $25 / equivalent per transaction/hand.
How can I delete or forfeit a bonus?
If you wish to cancel a bonus (for example, to withdraw your cash balance immediately), you can forfeit it.
When logged in, select menu on the right corner of the home page and go to Bonus Info.
Select the Forfeit option next to the active bonus.
Note: This will remove the bonus funds and any potential winnings attached to it.
How can I receive bonuses?
If you are hoping for a bonus to credit to your account, ensure you check the Promotions page on our website. Here you will see active and ongoing promotions which you can choose to participate in.
Please also ensure you subscribe to our newsletter to stay up to date with the latest available offers for your account.